Single emergency number
When there is an immediate danger to people, property or the environment and you are not sure which service should intervene.
Last updated:
When something goes wrong
Contractors and emergency contacts
One place for the numbers we need right now and a verified list of people who know our buildings and garages.
If there is an immediate danger to people or property, first call 112.
Call 112Only after that, if it is safe, inform the representative of the co-owner, the manager and the contracted contractor of the building.
Emergency services
Emergency Numbers
All short numbers are available for call without additional local service request.
Faults and municipal problems
Who to call for what problem?
The numbers were checked on the official website of the competent services on 24 August 2026.
Gas smell or leak
Gradska plinara Zagreb · emergency response 24/7
In case of danger, fire or suspected poisoning, call 112 immediately.
Failure on public water supply or home connection
Vodoopskrba i odvodnja · water supply
To leak on the internal installations of the building first notify the representative and the manager.
Blockage or failure of drainage
Vodoopskrba i odvodnja · emergency drainage response
The service operates 0-24; jurisdiction depends on whether the problem is on the public, connecting or internal part of the system.
Failure or termination of the electrical network
HEP ODS · Elektra Zagreb
Do not touch damaged lines or equipment. In case of fire, fire or danger, call 112.
Communal services and on-call interventions
Zagreb Holding Call Center
Unique contact for utilities and connection with Zagreb Holding’s on-call services.
Dangerous road damage or traffic signals
Zagrebačke ceste
For damage that endangers the safety of traffic or pedestrians.
Damaged tree or branch dangerous to the environment
Zrinjevac
In case of immediate threat to people or vehicles, call 112.
Contractor directory
People who know our block
Here we will list only contractors who we can confirm really worked on our buildings or common areas.
We are expanding the contractor list.
For each entry we need a name, type of work, building or garage unit, contact and a short note about the experience. So we avoid advertisements and unverified recommendations.
Send contractor detailsPlumbing and drainage
- Coverage
- Flats, risers, shared pipes and garages
- Typical works
- Cracking of pipes, water penetration, blockage, pumps and rehabilitation after leakage.
Electrical installations
- Coverage
- Buildings, staircases, garages and outdoor lighting
- Typical works
- Joint lighting, distribution cabinets, powering garage systems and installation failures.
AC ELECTRIC d.o.o.
Electrical installation works
095 534 3273info@acelectric.hrOIB: 29370849377
Company information on CompanyWall ↗Lifts
- Coverage
- By individual entrance and contract of the building
- Typical works
- Routine maintenance, release of trapped passengers and emergency lift repairs.
For the failure of the call service contracted for your entry the contact is listed in the elevator or on the message board. The distribution of these companies by the entrances is not yet listed in the directory.
KONE
Servicing and fault reports · 24/7
0800 001601 3867 123Official contact ↗Schindler
Servicing and fault reports · 24/7
01 3040 650Official contact ↗Jarun DIP
Servicing and fault reports · 24/7
091 3693 36901 5589 589Official contact ↗
Service contacts checked on the official website 7 September 2026.
Barriers, garage doors and access control
- Coverage
- Neighbourhood barriers and the EDF, ABC, MN and K garages
- Typical works
- Doors, barriers, remote controls, readers and access control systems.
VMK Kolektor — neighbourhood barriers
Barriers and access control systems. Opening hours: Monday–Friday, 08:00–15:00.
01 3667 411info@vmk-kolektor.hrRequest a service ↗Official contact ↗Hörmann Hrvatska — garage doors
Garage door servicing and repair. Service hours: Monday–Friday, 08:00–16:00.
01 3689 800Official contact and service request ↗Attach a photo of the plate with the serial number of the door or equipment with the application.
Contacts checked on the official website on 7 September 2026. Report the failure on the joint equipment harmonizes with the representative and the manager.
Waterproofing and rehabilitation of water penetration
- Coverage
- Garages, flat roofs, terraces and facades
- Typical works
- Diagnostics of penetration, injection, repair of waterproof concrete and finishing works.
Fire protection systems and extinguisher servicing
- Coverage
- Buildings and garage units
- Typical works
- Fire extinguishers, fire hydrants, ventilation, signaling and periodic inspections.
VATROKONTROL j.d.o.o.
Fire protection and service of fire extinguishers
099 8286 735Address: Čulinečka 31, 10000 Zagreb
Business unit: Slavonska avenija 15 A, 10000 Zagreb
OIB: 57895109921
VAT ID: HR57895109921
Cleaning, environment and winter service
- Coverage
- Entrances, garages and common exterior surfaces
- Typical works
- Regular and machine cleaning, mowing, pruning, snow and ice.
Locksmiths, joinery and small repairs
- Coverage
- Common parts of buildings
- Typical works
- Entrance doors, locks, handrails, mailboxes and other repetitive repairs.
Problems in Common Parts
Notify the representative and the manager
In order to order works on common parts of the building, as a rule, it is necessary to include a representative of the co-owner and the manager. Mepa Stan manages buildings A, B, C, D, F, M and N, and Zapad Stan manages the building E. For the K Pionir building, he'll put Mepa Stan in charge before handover.