Unofficial residents’ websiteVilima Korajca · Zagreb
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Block Problems

An overview of the problems that affect the quality of life in our block and the immediate neighborhood, with the following steps clearly described.

Why do we record them publicly?

From individual perception to a common solution

This page serves as a neighborhood review rather than as the official record of the competent authority. For each problem, we want to collect verifiable information, monitor reports and answers and clearly separate observations from officially established facts.

If you have a photo, date, location, registration number or response from the relevant service, send it so that we can complete the entry.

Official reporting channels

How to report a municipal problem?

The official name of the application is Moj Zagreb. Use the mobile app or its web interface to report a municipal issue, attach a photo and track your report.

For immediate danger to people or property, do not wait for the utility application to be processed call 112.

  1. 01
    Open Moj Zagreb

    Use a mobile app or an official web interface without looking for a city department.

  2. 02
    Select “Report to the municipal inspector”

    Take a photo of the problem when it is safe and mark its exact location.

  3. 03
    Write a brief and factual description

    State what happened, where and when. Do not share faces, number plates or other personal data unless they are needed for the report.

  4. 04
    Send and Track Status

    The application is forwarded to the competent service, and you can follow its status through Moj Zagreb.

Data checked on August 27, 2026 on the official website of the City of Zagreb and the State Inspectorate.

01Environment and air quality
It is necessary to register and report

Air pollution and odours near the block

Smoke and unpleasant odors are occasionally observed. Various sources are possible, and illicit incineration of waste is only one option.

Why it is important

Smoke of unknown origin impairs air quality, can endanger the health of residents and poses a possible risk of fire.

Suggested next steps

  • record the date, time, approximate location and duration of the event
  • photograph or record an event only when it is safe and without trespassing
  • call 112 in the event of immediate danger or an active fire
  • Recurring cases reported to the competent city and inspection services

This formulation describes the observations and suspicions of the occupants; it is not a claim of an established perpetrator or an officially confirmed offence.

Find out how to monitor the air and report the problem
02Public space and children
Topic for the Neighbourhood Initiative

Lack of available playgrounds and landscaped green areas

In the immediate vicinity of the nine buildings there are not enough easily accessible, safe and landscaped areas for playing, staying with children and neighboring socializing.

Why it is important

The lack of such spaces particularly affects children, parents, the elderly and all residents who need shade, benches and a safe area for everyday outdoor stay.

Suggested next steps

  • List existing public and urban areas that could be regulated
  • determine the ownership and planned purpose of possible locations
  • agree priorities: children's equipment, benches, shade, greenery, lighting and accessible paths
  • submit a joint proposal to the Stenjevec - South Local Committee and the City of Zagreb

The goal is to get a functional public space accessible throughout the neighborhood, with regular maintenance and safe access.

03Waste and Common Space
A problem that can be prevented immediately

Disposal of waste next to the container

Bulky, construction, electronic and other waste unsuitable for regular bins should not be left beside them or on shared or public areas.

Why it is important

Waste left outside bins creates a mess, encourages further dumping, obstructs access and cleaning, and may pose a danger to children, animals and vehicles.

Suggested next steps

  • regularly dispose of waste in the appropriate container so that its lid can be closed
  • bulky, construction, electronic and hazardous waste to be taken to the recycling yard
  • if needed, request free bulky waste collection from your address through Čistoća
  • Improper disposal on the public surface is reported through the system Moj Zagreb

The goal is not to call on individuals, but to make available to everyone a simpler and proper way to dispose of waste.

Practical solution

How to use the recycling yard?

Details were checked on Čistoća’s official website on 24 August 2026.

  1. Prepare an ID card

    Recycling yards are intended for household users.

  2. Bring a bill or barcode

    You need the customer system number and property system number from Zagrebački holding’s consolidated bill. A clear photo of the 1D barcode on your phone may also be sufficient.

  3. Sort the waste according to the employee’s instructions

    More than 30 types of household waste are received free of charge, but before arrival you should check whether the selected yard receives this type of waste.

Up to 4 tires

Used tyres must be handed in without wheel rims.

Up to 200 kg of construction waste

In six consecutive months, i.e. one full one-axle trailer or 10 bags per 20 kg. Pieces should not be more than 40 cm.

Bulk waste from the address

Čistoća lists two collections per year of up to 2 m³ and one collection per year of up to 4 m³, free of charge and subject to a prior request.

Recycling to ZG bags

A household that uses a recycling centre at least once a month for five consecutive months qualifies for two packs of ten 10-litre ZG bags.

Nearby recycling centres for our block

Phones and working hours →Čistoća’s official list Rules and quantities Report a municipal issue
04Private property and parking
A legally verified solution is required.

Parking in other people's private parking spaces

Parking spaces in our block are not free public places, but belong to specific owners or authorized users. Nevertheless, occasionally it happens that someone without questions takes someone else’s place.

Why it is important

To occupy someone else's private parking space is similar to entering someone's home without permission and sitting on the couch. It is especially frustrating when the tenant returns home after a long day, and can not use his only place that he paid dearly nor can he find a replacement parking nearby.

Suggested next steps

  • for your own records, note the date, time and parking space number, and photograph the vehicle and number plate without publishing personal data
  • check the document determining the ownership or right to use the place and whether the place is clearly and permanently marked
  • through the representatives of the co-owners and managers agree on a single procedure for recurring cases and examine the permissible ways of additional protection of the site
  • for repeated or deliberate occupation, seek individual legal advice on protecting ownership and possession promptly, as some procedures have short statutory deadlines
  • collect legally verified information on who is in charge and under what conditions the vehicle may be removed from the private area

The law provides protection for ownership and possession, but the best procedure depends on the documents and circumstances of the individual case. Do not move, block or damage someone else’s vehicle yourself, or publicly share their number plate or identity.

Legal source: Ownership and Other Real Rights Act — ownership and protection of possession

Updating records

Do you have specific information or a new problem?

Tell us what happened, where and when. A photo, report reference number and response from the responsible service are also useful. We do not publish unverified accusations or personal data.

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